Legal Documentation

Last updated: 16 July 2026

QuantivoraTechnologies ("we", "our", "us"), registered at Calle Recogidas, 32, Piso 5º Derecha — 18002, Granada, Granada, España, España, is committed to protecting your personal data in compliance with the European Union General Data Protection Regulation (EU GDPR) 2016/679, the Spanish Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD), and any applicable national data protection legislation.

1. Data Controller

The data controller responsible for the processing of your personal data is QuantivoraTechnologies, located at Calle Recogidas, 32, Piso 5º Derecha — 18002, Granada, Granada, España, España. You may contact our data protection officer at [email protected].

2. Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Full name, username or similar identifier.
• Contact Data: Email address, telephone number, and postal address.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Communication Data: Your preferences in receiving marketing from us and your communication preferences.

3. Legal Basis for Processing

We process your personal data under the following legal bases as defined in Article 6 of the GDPR:

• Consent (Article 6(1)(a)): Where you have given explicit consent for one or more specific purposes.
• Contractual Necessity (Article 6(1)(b)): Where processing is necessary for the performance of a contract to which you are a party.
• Legal Obligation (Article 6(1)(c)): Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests (Article 6(1)(f)): Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your fundamental rights.

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

5. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access (Article 15): You have the right to request copies of your personal data.
• Right to Rectification (Article 16): You have the right to request correction of any inaccurate data.
• Right to Erasure (Article 17): You have the right to request deletion of your personal data under certain conditions.
• Right to Restrict Processing (Article 18): You have the right to request restriction of processing under certain conditions.
• Right to Data Portability (Article 20): You have the right to request transfer of your data to another organization or directly to you.
• Right to Object (Article 21): You have the right to object to our processing of your personal data under certain conditions.
• Right to Withdraw Consent (Article 7(3)): Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, in accordance with Article 32 of the GDPR.

7. International Data Transfers

Your data may be transferred to, and processed in, countries outside the European Economic Area (EEA). We ensure that such transfers are subject to appropriate safeguards as required by Chapter V of the GDPR, including Standard Contractual Clauses (SCCs) where applicable.

Last updated: 16 July 2026

QuantivoraTechnologies, located at Calle Recogidas, 32, Piso 5º Derecha — 18002, Granada, Granada, España, España, uses cookies in accordance with Regulation (EU) 2016/679 (GDPR) and the Spanish Ley de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI-CE).

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

2. Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function. These cannot be disabled. They are set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings.
• Analytics Cookies: Allow us to count visits and traffic sources to measure and improve site performance. All information is aggregated and therefore anonymous.

3. Managing Cookies

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly. Most browsers allow you to refuse or delete cookies through their settings menus.

4. Consent

By continuing to use our website after being presented with our cookie consent banner, you acknowledge and consent to the use of cookies as described in this policy. You may withdraw consent at any time by clearing your browser cookies and adjusting your browser settings.

Last updated: 16 July 2026

This Refund Policy applies to all services provided by QuantivoraTechnologies, registered at Calle Recogidas, 32, Piso 5º Derecha — 18002, Granada, Granada, España, España. We comply with the Spanish Consumer and User Protection Law (Ley General para la Defensa de los Consumidores y Usuarios — RDL 1/2007).

1. Digital Services Refund

As digital services are delivered progressively through defined project milestones, refunds are evaluated based on the stage of delivery at the time of request:

• Before Work Begins: A full refund will be issued if the project has not yet commenced, provided the request is made within 14 days of initial payment.
• During Active Development: Refunds will be calculated proportionally based on the milestone completion percentage. Completed and approved milestones are non-refundable.
• After Delivery: Once the final deliverable has been delivered and approved by the client, no refund will be issued unless the deliverable materially fails to meet the agreed specifications as documented in the project scope.

2. Subscription and Recurring Services

For recurring services such as maintenance, hosting, or cloud infrastructure management, you may cancel at any time. A prorated refund for the current billing period will be issued if cancellation occurs within the first 14 days. After 14 days, no refund will be issued for the current billing period, but no further charges will be applied.

3. How to Request a Refund

To request a refund, contact us at [email protected] with your project reference number, a description of the reason for the request, and any relevant documentation. We will respond within 5 business days with a determination.

4. Exceptions

Refunds may be denied in cases where: (a) the client has materially breached the terms of the service agreement; (b) the deliverable meets all agreed specifications; (c) the request falls outside the applicable timeframes; or (d) third-party services or licenses purchased on behalf of the client are non-refundable by their respective providers.

5. Processing

Approved refunds will be processed to the original payment method within 10 business days. QuantivoraTechnologies reserves the right to deduct any transaction fees incurred during the original payment.

Last updated: 16 July 2026

These Terms of Service ("Terms") govern the provision of services by QuantivoraTechnologies, registered at Calle Recogidas, 32, Piso 5º Derecha — 18002, Granada, Granada, España, España ("we", "our", "us") to you ("Client", "you"). By engaging our services, you agree to be bound by these Terms in accordance with the Spanish Civil Code (Código Civil) and applicable commercial legislation.

1. Scope of Services

QuantivoraTechnologies provides web development, cloud-native application engineering, custom software integrations, and related digital services. The specific scope, deliverables, timeline, and pricing for each engagement will be defined in a written Project Scope document or Statement of Work (SOW) agreed upon by both parties prior to commencement.

2. Project Milestones and Payment

Payments are structured according to project milestones as defined in the SOW. Invoices are issued upon completion of each milestone and are payable within 14 calendar days. Late payments may incur an interest charge of 0.03% per day on the outstanding amount, in accordance with Spanish commercial law. Work on subsequent milestones may be suspended if payment is not received within 30 days.

3. Intellectual Property

Upon receipt of full payment for a project, all intellectual property rights, including source code, designs, documentation, and deliverables, are transferred to the Client. QuantivoraTechnologies retains the right to use anonymized case studies, general methodologies, and aggregate performance data for portfolio and marketing purposes unless explicitly prohibited in writing.

4. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information disclosed during the engagement. This obligation survives the termination of the service agreement for a period of 24 months.

5. Limitation of Liability

QuantivoraTechnologies' total aggregate liability under any engagement shall not exceed the total fees paid by the Client for the specific project giving rise to the claim. We shall not be liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

6. Warranties

We warrant that all services will be performed with reasonable care and skill, consistent with generally accepted industry standards. We provide a 90-day warranty on delivered code defects. Issues arising from unauthorized modifications, third-party integrations not approved by QuantivoraTechnologies, or infrastructure failures beyond our control are excluded from this warranty.

7. Termination

Either party may terminate the engagement with 30 days' written notice. In the event of termination, the Client shall pay for all work completed up to the termination date. Uncompleted milestones will be cancelled, and any advance payments for unstarted work will be refunded in accordance with the Refund Policy.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes arising from or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If no resolution is reached within 30 days, disputes shall be submitted to the competent courts of Granada, Spain, without prejudice to any mandatory consumer protection jurisdiction.

9. Force Majeure

Neither party shall be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, government actions, power failures, or internet disruptions.

10. Amendments

QuantivoraTechnologies reserves the right to amend these Terms at any time. Changes will be posted on this page with an updated revision date. Continued engagement with our services following any changes constitutes acceptance of the revised Terms.